1. Introduction
Sanad Hifz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, including:
- Name (parent and child, if applicable)
- Email address
- Phone/WhatsApp number
- Age and gender
- Payment information (processed securely by Stripe)
- Communication preferences
We do not store payment card details. All payment processing is handled by Stripe, a PCI-compliant payment processor.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Communicate with you about your account and sessions
- Match students with appropriate teachers
- Send progress updates to parents/guardians
- Respond to your comments and questions
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Teachers: To facilitate your Quran learning sessions
- Service providers: Such as Stripe for payments, and email services for communications
- Legal compliance: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (GDPR)
If you are in the UK or EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at admin@sanadhifz.com
7. Children's Privacy
Our services are available to children with parental consent. We collect information about children only with the express consent of their parent or guardian. Parents can review, modify, or request deletion of their child's data by contacting us.
8. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you cancel your subscription, we will delete or anonymize your data within 90 days, unless legally required to retain it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: admin@sanadhifz.com
- Business: TBD